We all likely consume goods or services subject to standard contracts with vendors, contracts that we often do not even bother to read before we sign. Only when a problem with the vendor – or the provided goods or services – arises do we even pull the contract out (if we can find it) to peruse the promises and obligations therein. At that point, many find out for the first time that their expectations are not coterminous with the promises contained in the contract. Others will find that the vendor is in fact not living up to its obligations. In that situation, the solution is often easy – bring the problem to the attention of the vendor and reach a mutually acceptable solution. Yet, sometimes that fails to work. What then?